Nursing and Midwifery Health Program Victoria

Occupational violence – what to do if it happens

Have you been abused, threatened, or assaulted while doing your job? We can help you respond to a violent experience at work.

Violence in the workplace can come from patients, family members, visitors — and sometimes even colleagues.

It can include verbal abuse (shouting, threats), physical assault, sexual harassment or assault and psychological harm (harassment, bullying, stalking).

If you find yourself in danger at work, put your safety first:

  1. Move away from danger – and call for help if needed
  2. Ask for medical or psychological support – don’t delay
  3. Report the incident to your manager or workplace
  4. Record what happened, when, who was involved, and witness names.

The World Health Organization (2025) says violence against healthcare workers doesn’t just harm our health and wellbeing — it also damages morale and job motivation.

Recognise your reaction to violence

Violence can leave you with more than just physical injuries. You might feel angry, anxious, or numb. Your confidence might drop, leaving you feeling isolated or withdrawn. Some experience flashbacks or nightmares. These are natural responses to trauma — and they’re valid.

Understand your rights at work

You have the right to a safe and healthy work environment. This includes the ability to report incidents without fear of blame or punishment. Your employer is required legally to take steps to prevent and respond to occupational violence. You can expect them to provide support and leave entitlements if you’re harmed.

Report violence to make change

Violence cannot be tolerated in healthcare as ‘just part of the job’. If we don't report or if we under-report violence in our workplaces, they will not get safer.

Every report you make will help improve safety, inform policies, and shift workplace culture. We know reporting can feel hard, so if you need to talk it through first, call us on 03 9415 7551.

Get support if you are injured

Try your workplace Employee Assistance Program (EAP). Find out if you are eligible for WorkCover or Workers’ Compensation assistance. Talk to your union – it can advise you on your rights and workplace obligations.

We’re here to support you

We offer a safe, confidential space where you can talk through what you’re feeling with someone who understands. If you’d like support, and to speak with an experienced nurse or midwife, click the button below or call us on 03 94157551

References

World Health Organization. (n.d.). Preventing violence against health workers. World Health Organization.