Injured at work
If you’re injured at work, tell your employer straight away. Ask about your workplace’s injury management policy so you know what’s available to you.
In some cases, you may need:
- workers’ compensation payments
- rehabilitation services
- a safe and supported return-to-work plan.
Report early
If you’re injured at work (physically or psychologically), let your manager know as soon as possible. This helps them to act quickly — whether to arrange medical treatment, time off, or make changes to your role while you recover. They will also need to complete an incident report.
Delays in reporting can complicate WorkCover and potential indemnity matters.
Seek medical support
Get assessed by your GP and ask for a WorkCover medical certificate if needed. Insurers may ask you to keep detailed records of appointments, treatment, and expenses.
Don’t forget your mental health and wellbeing. Speak to others, do what brings you joy or meaning, try breathing or grounding practices to help regulate your emotions, and remember self-compassion.
Keep records
Document workplace incidents, rosters, communications, and any impact on your work. This helps WorkCover claims, and answers any questions about professional practice.
Don’t resign before you get advice
Leaving your job before a WorkCover claim is settled can complicate entitlements. Insurers often remind members to seek advice before making decisions.
Get support if WorkCover is rejected
If your claim is declined or challenged, your union (or insurer) may point you to legal or advocacy services for review or appeal.
If this is happening to you, you’re not alone. Call us on 03 9415 7551. We can listen, help you with your wellbeing, and talk with you through next steps.
WorkCover cover versus professional indemnity cover
WorkCover supports you if you’re injured or ill because of work (wages, treatment, rehab, return-to-work programs), whereas Professional indemnity Insurance protects you if someone makes a claim or complaint about your professional practice (not the same as an injury claim).
Get the right advice
WorkSafe Victoria manages workers’ compensation in our state.
Getting the right advice means you’ll be better informed, represented, and able to meet important deadlines — especially if evidence needs to be documented quickly.
Remember the union can also provide extra support if you’re a member.
Reduce your risk of injuries
Some accidents can’t be prevented, but we can do things to lower the risk of a physical injury:
- Stay active and do regular strengthening exercises.
- Get enough rest and hydration.
- Take your breaks (don’t skip them).
- Stretch before, during, and after shifts to keep muscles loose.
- Use manual handling aids and safe lifting techniques.
- Know your workplace’s policies and procedures (they aim to protect you).
Occupational violence is more complex — and often linked to psychological injuries. If this happens to you, seek support right away.
Remember: Your safety matters. Your wellbeing matters. And you deserve a workplace where you feel safe, supported, and respected.
We’re here to support you
You are not alone—we’re here with you every step of the way. We offer a safe, confidential space where you can talk through what you’re feeling with someone who understands. If you’d like support, and to speak with an experienced nurse or midwife.
References
- Gray, S., & Collie, A. (2016). Workers' compensation claims among nurses and ambulance officers in Australia, 2008/09 to 2013/14 (pdf). Monash University
- Kirk, J. (2023, July 10). Reducing midwives’ risk of work-related injury. Australian Nursing & Midwifery Journal. Australian Nursing and Midwifery Federation. Retrieved [insert access date], from ANMF website